Customer Insights

Knowing your customer allows you to personalize experiences, target media spending and tailor your offerings.  No matter what you need to know about your customer, we can help.

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Answering your business questions and objectives

We draw from a broad range of qualitative and quantitative methodologies, putting together all our resources to answer your specific business questions.

Our strategic consultants deliver practical solutions that identify and sustain top-line growth opportunities. We develop, analyze, and present curated market insights that target long-term positive results for you and or your advertisers.

In short, we work with you to collect data, pull insights from that data and recommend the necessary actions across your marketing channels in order to increase ROI.

71 Million +
Interviews Conducted
220,000 +
Campaigns Measured
15 Million
International Panel Members
10,000 +
Brands Analyzed

What our customers are learning

What are the key brand drivers for deciding on a healthcare provider?  Learn how your customers are making decisions every day.  Determine which elements are most important so you can provide focused messaging that makes a difference.

We recommend tracking at least once per year, and often conduct brand lift studies before and after significant campaigns.

Does the path to purchase for a specific product vary between my target audiences?  Learn how customers research your product, where they look to gather information and countless other insights to make better marketing spending decisions.

Localized Knowledge

Nothing drives business growth like capitalizing on your customers’ unmet needs. With RAM Market Insights, you can discover the highest priorities of local consumers, the size of their market, their average spending power, and the intel you need to meet and exceed their expectations. Here are some practical ways those insights can help you reach business goals:

Growth Opportunities

RAM’s market-leading research gives you the power to answer critical questions that unlock your business growth. Which markets are worth prioritizing? What products or advertisements will resonate in that market? How does your offering compare to competitors? With a clearer picture of your target markets, you can strategically focus your marketing, sales, and product development to optimize customer experiences and build loyalty that lasts. You can identify and act on growth opportunities with confidence.

Customize Your Research

One size does not fit all when it comes to consumer marketing research. When you work with RAM, we make it our first priority to understand your unique business. We get up to speed quickly on your existing systems and technology and develop curated research that prioritizes the insights that matter most to you. While many research companies scrounge up the same cut-and-paste data that they might give your competitors, RAM takes pride in tailor-fit solutions without sacrificing on cost or speed.

Understand Your Competitors

Every business is looking for ways to beat their competitors and earn their customers’ loyalty. Adjusting prices, adding features, and enhancing the customer experience are common tactics. Testing out these changes with our panels can give you valuable knowledge, but we also specialize in an under-utilized tactic: brand tracking and measurement. By learning what customers in your local, regional, or global market like and dislike about your brand vs your competitors, you can focus on leveraging your strengths and shoring up your weaknesses in the race for customer loyalty. Brand tracking provides powerful, actionable insights for your business. And no one does it better than RAM.

Book a free consultation

Start your insights journey today, by booking a 30-minute discovery call.  Learn how we can partner together to provide your business with the insights you need.

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Frequently asked questions

How quickly can I get results?

We know business decisions need to be made quickly, so we always strive for fast turnarounds in addition to quality insights.

Can you recommend an approach?

Absolutely!  We will discuss what you want to learn, then we will propose a research plan and methodology that is a perfect fit.

What if my target audience is small?

We have extensive experience working with small markets and niche audiences.

Your MVP: Most Valuable Partner

RAM supports your entire organization, acting as an extension of your team to provide start-to-finish support, engaging presentations and valuable recommendations.  Whether we help you with a one-time project or have a partnership that lasts for years, RAM takes pride in tailoring solutions to meet the needs of your business.

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